Delivery

Delivery

UK STANDARD DELIVERY IS FREE on orders within the UK

INTERNATIONAL DELIVERY

Contact us by email to get confirmation of cost.

As all our tees are made to order please allow 3-5 days for delivery. We will keep in touch with you and let you know the date of dispatch.

Returns

We only replace items if they are defective or damaged. As our products are hand made to order and personalised we cannot replace them if you have ordered the wrong size or changed your mind. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Your online order is your receipt or proof of purchase.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@gosshawk.com.

Shipping

To return your product, you should mail your product to: 15 Brou Close, East Preston, West Sussex BN16 1DB

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.